GE Site App
GE Bangalore wanted an application for
the members of the organization. The Application was exclusively for
people working in GE Banglore.
General Electric Company (GE) is an American multinational conglomerate incorporated in New York City and headquartered in Boston. As of 2018, the company operates through the following segments: aviation, healthcare, power, renewable energy, digital industry, additive manufacturing, venture capital and finance, lighting, and oil and gas. GE Banglore wanted an application for the members of the organization. This application was used by people working in the GE Office of Bangalore unit, the major purpose of this application was to give an overall view of updates happening inside the organization, these updates included the events happening in the office, information regarding the town hall and also updates regarding Townhall and cafeteria.
The major reason behind creating this application was GE Bangalore unit was a hub for a lot of GE office and had multiple wings and a huge number of employees working in the office. Communicating everything to this huge number of people through the mail is a huge task so they decided to have an application for all the updates happening around the office. One of the major challenges while designing the internal application is users of the application there were a different set of users and they all were of different technology literacy level.
I worked the product designer of the project and apart from being the product designer I was also helped in the front end development of the project, For making the user interface I used Sketch and for prototyping I used invisionapp, To develop the overall application I used the Ionic as the front end framework and used HTML and CSS for the front end styling.
The design process of the project started by Listing out the types of potential users in different scenarios. Then I addressed the problems that that faced by these people and their pain points. Then I proceeded further by creating the storyboarding to generate empathy with the users. One of the major part while designing the application was information architecture. A lot of time went into organizing the information according to the user and as well as organizing the screens in priority order. Then we proceeded further and made the wireframe and started testing our idea by making prototypes once we were sure about the overall working of the application we went ahead and made the high fidelity design of the product.
After working on this project I learned a lot about designing for products that are used internally in the company. And the approach towards designing an internal product. I visited the GE office after the launch of the product and I was happy to see a lot of people using the application and just like every design product,
We also had a long way to go ahead of us in improving the product for the overall experience and for the next release we wanted to make the app available for the wearables and as browser plugins.